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Client Testimonials
"We appreciate the always quick response which gives us comfort. Keep up the great communication because this is what makes Civicom different than the others."
— Large US Investment and Management Firm
June 1, 2008
"Just wanted to pass along that your turnaround time and the thoroughness of these transcriptions is GREAT. Thanks!"
— Field Services Team Leader of a Global Research Organization
November 27, 2008
"In case you haven't heard me say this lately, Civicom has the best Customer Care organization I've worked with in qualitative research. It shows that even better when unexpected technical glitches happen, as they did last week. You're not just "professional" you're SUPER professional."
— Head of a large Marketing Research Organization
May 6, 2009
"And thank you! To be honest, we used another transcription service this weekend to compare, since we haven't ever outsourced before. And on Monday we all decided to go with you guys – you were the best!"
— Line Producer of a Reputable Entertainment Industry
October 15, 2010
"You guys have outdone yourselves. Thank you so much for turning these around so quickly!"
— Data Presentation Specialists of a Exclusive Logistics Company
April 26, 2011
"We have been using Confertel to produce our webinars for a few years now and they have shown immense professionalism every time. They are prompt with their customer care, courteous, and very easy to work with. They continue to produce a product that enhances our business and is very pleasant for our consumers as well. I would highly recommend them!"
— CEO of a Dental Consulting Company
"ConferTel is Fantastic! I work with so many different vendors in different areas and ConferTel is far and away the best in customer service."
— Medical Education Professional
"The webinar was an amazing success! The director of our association was most impressed! Thank you for helping me each step of the way through my first webinar."
— Consultant for a Legal Nurse Association
"Thanks for guiding us through the process of putting on our first webinar. Generating revenue of over $10,000 for the event was way beyond our expectations and wouldn’t have happened without the insight provided by you and your staff. Thanks for everything – we’re looking forward to our 2nd webinar next month. BTW the web conferencing is working great for our internal meeting as well."
— President of an Association of Dental Office Managers
"This is a totally unsolicited and sincerely enthusiastic recommendation for ConferTel and their dedicated associates. Perhaps you are like me…realize the power of Webinar technology, want to use it frequently, however are just a bit nervous and want some hand holding! If so ConferTel is for you! This Webinar company and format is the easiest to understand and use, nobody gets confused or frustrated with the need to download software. Their staff have the expertise and patience you need to make you look and feel like a professional."
— Sales Presentation Trainer, Keynote Speaker and Executive Speech Coach
"ConferTel has helped us take our business to a whole new level, a level we could not have imagined happening so fast. Our clients find the registration process to be user-friendly and are extremely impressed with the delivery of the program. Our operators have been terrific and set such a positive and professional tone the minute our client calls in. Since starting with ConferTel just six weeks ago, our new business acquisition has doubled…..which is directly related to our ability to reach more potential clients through the webinar environment. Thank you for playing such a huge role in our growth!"
— Owner of a Commercial and Industrial Management Company
"I just wanted to personally thank you for all your help with this item. Civicom is always so responsive and flexible to our needs and it has truly been a pleasure to work with you."
— Coordinator from an Affiliate Organization
January 7, 2009
"We were very surprised and please how easy it was to have a Civicom call recorded! Within a few minutes after the call concluded, I received an email with a digital file of the call. I was able to forward it immediately to those who missed the call. Wonderful! Thank you, Civicom!"
— Administrator of an International Christian advocacy Organization
January 29, 2009
"These are amazing! Thank you so much for all your help! I will absolutely be using you all again in the future."
— Statistical and Research Design Consultant of a Graduate School of Medicine
December 10, 2012
"Everything went great and we look forward to using you again. I've spread the word to others in my building who may be looking for transcription services."
— Accounts Lead Executive of a Prominent Healthcare Association in the U.S.
August 8, 2011
"You are amazing. This is a great system and service and do not understand why everyone doesn't use it. Thank you for your concern and thorough work. Take care and I love Dial A Note. "
— Director of a Big Fund Distributor
June 06, 2012
"Thank you for the great follow-up on my request. I wish all customer support was as efficient and thoughtful as what I have received from you!"
— Webinar Participant
"I had not sponsored or attended a ConferTel webinar before today, and let me compliment you. Your team were very professional and helped create a strong event. I look forward to working with you in the future."
— Presenter for a Global Publisher of Christian Media
"Just wanted to thank you for great service at a great price. ConferTel is a big step up from previous vendors I’ve used for such projects."
— Director of a Non-Profit Gift Planning Association
"The team at ConferTel has been extremely instrumental in coordinating implementation for our 230+ employees by providing training, user information and technical support as well as assisting with our immediate teleconferencing and web conferencing needs during our transition to your service. Because of ConferTel’s attentiveness, our firm has been able to continue serving our accounts via web and tele conferencing seamlessly."
— Regional Manager of a Top California Insurance Agency
"I recently had the critical need on short notice to use your conferencing service. Better than the service itself was your amazing responsiveness. After business hours, without an established account and with less than an hour to pull together 30 remote parties in emergency conditions, we had the ConferTel solution. It worked flawlessly! Great customer service ... thank you ConferTel!"
— Executive, Well-Known Hotel Chain
"The ConferTel team have been incredibly helpful in making the webinar set-up and process simple. They are extremely customer service centric—and whether it’s been me or a client of mine purchasing the webinar, they have provided excellent service and follow through. I highly recommend them if you are looking for a progressive-looking, high performing, turn-key webinar service."
— Social Media Marketer for Dental and Medical Professionals
"The whole experience was painless. It is very easy to use from beginning (scheduling call) to end. The customer service is excellent."
— Principal at an Economic Development Agency