Civicom serves many of the world's top 100 and 500 largest corporations with advanced communications solutions, and is able to do so at a competitive value due to a next-generation SIP technology platform that was the first implementation of its kind in the U.S. Read more
Connect — telephone, desktop, laptop, smartphone, and tablet PC's.
Conferencing and Event Calls – Your virtual meeting room. Share presentations, applications, video, and other content.
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Webinars – We'll manage your entire webinar with excellence — and cost effectively.
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Marketing Research Support – Powered by proprietary global conferencing technologies.
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Transcriptions – We can transcribe your audio files with 4-hour turnaround or with overnight delivery.
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Dial A Note – Dial, speak your notes, and we email you a transcript or enter them directly into your CRM. Sell More!
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InSitu™ Mobile Research - Now you can let your respondents record their thoughts as they go about their activities, using their iPad, iPhone and iPod Touch. Respondents don't need to dial in to create a recording. Each recorded mobile moment goes to your Civicom account. Click here to download
Dial-A-Note™ - Now you can record your notes on your iPad and iPhone without making a call! The Dial-A-Note App is easy to use and automatically sends your dictations to your Dial-A-Note account when connected to the internet.
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EXTREME RELIABILITY - Arranging busy schedules for a conference call takes time, but once a call is scheduled you want to be able to rely on your provider to deliver without a hitch. That is why the Civicom platform is 100% redundant across two automatically failed-over and geographically dispersed locations. We have an excess of 99.95% uptime. As a leader in client-driven, innovative technology, we earn your business on every call.
Civicom makes it possible to do things with others at a distance — as if they were with you. Civicom is a proud champion in the battle against the tyranny of distance.
We enable meetings that used to happen around a table to occur with the web and phones — WEB and AUDIO CONFERENCING.
We enable education and training that used to be conducted in a classroom to be done with new technologies — WEBINARS.
Researchers no longer need to travel all over the country to meet with respondents. Civicom lets you interview them while they are shopping, or chat with them on a bulletin board — MARKETING RESEARCH SERVICES.
There was a day when only senior executives could dictate to their "secretaries." Now anyone can dictate to an assistant who may be anywhere in the world — TRANSCRIPTIONWING™.
We enable road warriors to dictate to a virtual associate while they are on the run, immediately after their sales meetings — DIAL-A-NOTE™.
Sometimes customer requests lead us to unique and special offerings. Then other companies in the same sector find those specialties interesting too. Here are a few of those sectors. Maybe we could add yours to it.
Advertising, marketing, and research organizations can benefit from our webinar services, custom branded greetings, and by using our technologies to help conduct qualitative research (a) at a distance, (b) closer to the decision, and (c) globally.
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Civicom offers a broad suite of services specifically designed for law firms. Ask us how we can help you generate new business and enhance the image of your firm.
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Civicom was founded in 2000 on the premise that a combination of convenience and excellent service at the best value would meet with broad acceptance in the marketplace. Read more
To contact us directly:
Civicom, Inc.
P.O. Box 4689
Greenwich, CT 06831
203-618-1811
ConferTel
Civicom Marketing Research Services
TranscriptionWing
Dial-A-Note
With our easy to use conferencing service we offer the widest feature set — including a number of features exclusive to Civicom, such as unique passkeys for secure access, "Audibles” like cheers, applause, laughter, etc., and hands free conference entry that lets you just "say" your passcode. Our live, self-directed web-based call management tools include holding a preconference (green room) and/or post conference, setting up breakout groups, and one-click calling. We offer automatic muting in broadcast mode, plus an added feature where the host can give instructions that allow individuals to unmute a line through a simple key press if someone is needed to speak. Look to Civicom to provide easy to manage, secure and hands-free conference calls!
Arranging busy schedules for a conference call takes time, but once a call is scheduled you want to be able to rely on your provider to deliver without a hitch. You want your calls to run smoothly. Civicom is recognized by our clients for reliability. The Civicom platform is 100% redundant across two automatically failed-over and geographically dispersed locations. We have an excess of 99.95% uptime. You can also rely on us for immediate access to your audio recordings. We provide free audio recording storage, with your audio files accessible through your online account, and then we archive your audio recordings at no cost to you. As a leader in client-driven, innovative technology, we work to earn your business on every call.
Conference calls that share sensitive or proprietary content demand the protection of a secure conference call platform. With highly sensitive conference calls, you need more than the typical unrestricted passcode that is shared permanently for every conference call. With Civicom's Secure Conferencing service you can feel confident that only the people you want on your calls are actually the ones attending. LEARN MORE
When you call us, you immediately reach a person, not a voice tree. You'll be speaking with a professional customer care associate who can address your question or request within 60 seconds. We offer consultative solutions, based on your specific needs. With Civicom, you receive personal attention; we treat every customer like they are our only customer.
