Civicom serves many of the world's top 100 and 500 largest corporations with advanced communications solutions, and is able to do so at a competitive value due to a next-generation SIP technology platform that was the first implementation of its kind in the U.S. Read more
Connect — telephone, desktop, laptop, smartphone, and tablet PC's.
Conferencing and Event Calls – Your virtual meeting room. Share presentations, applications, video, and other content.
Learn more
Webinars – We'll manage your entire webinar with excellence — and cost effectively.
Learn more
Marketing Research Support – Powered by proprietary global conferencing technologies.
Learn more
Transcriptions – We can transcribe your audio files with 4-hour turnaround or with overnight delivery.
Learn more
Dial A Note – Dial, speak your notes, and we email you a transcript or enter them directly into your CRM. Sell More!
Learn more
InSitu™ Mobile Research - Now you can let your respondents record their thoughts as they go about their activities, using their iPad, iPhone and iPod Touch. Respondents don't need to dial in to create a recording. Each recorded mobile moment goes to your Civicom account. Click here to download
Dial-A-Note™ - Now you can record your notes on your iPad and iPhone without making a call! The Dial-A-Note App is easy to use and automatically sends your dictations to your Dial-A-Note account when connected to the internet.
Click here to download
EXTREME RELIABILITY - Arranging the schedules of senior executives for a conference call takes time, and failure is extremely embarrassing. This is why the Civicom platform is 100% redundant (n+n) across two automatically failed-over and geographically dispersed locations. Civicom has in excess of 99.95% uptime. We are the leader in client-driven, innovative technology.
Civicom makes it possible to do things with others at a distance — as if they were with you. Civicom is a proud champion in the battle against the tyranny of distance.
We enable meetings that used to happen around a table to occur with the web and phones — WEB and AUDIO CONFERENCING.
We enable education and training that used to be conducted in a classroom to be done with new technologies — WEBINARS.
Researchers no longer need to travel all over the country to meet with respondents. Civicom lets you interview them while they are shopping, or chat with them on a bulletin board — MARKETING RESEARCH SERVICES.
There was a day when only senior executives could dictate to their "secretaries." Now anyone can dictate to an assistant who may be anywhere in the world — TRANSCRIPTIONWING™.
We enable road warriors to dictate to a virtual associate while they are on the run, immediately after their sales meetings — DIAL-A-NOTE™.
Sometimes customer requests lead us to unique and special offerings. Then other companies in the same sector find those specialties interesting too. Here are a few of those sectors. Maybe we could add yours to it.
Advertising, marketing, and research organizations can benefit from our webinar services, custom branded greetings, and by using our technologies to help conduct qualitative research (a) at a distance, (b) closer to the decision, and (c) globally.
Learn more
Civicom offers a broad suite of services specifically designed for law firms. Ask us how we can help you generate new business and enhance the image of your firm.
Learn more
Civicom was founded in 2000 on the premise that a combination of convenience and excellent service at the best value would meet with broad acceptance in the marketplace. Read more
To contact us directly:
Civicom, Inc.
P.O. Box 4689
Greenwich, CT 06831
203-618-1811
ConferTel
Civicom Marketing Research Services
TranscriptionWing
Dial-A-Note
Professionally Managed Webinar Service
Our managed webinar service is a powerful communication medium that leverages video, polls, live website access, whiteboards, desktop sharing etc. in a branded, reliable and secure environment. Beyond providing you with the greatest webinar service, out team will also redefine your webinar experience by delivering white-glove service and support so you get the most out of your webinars.
When you choose ConferTel to manage your webinar you will have access to features that are not available by other webinar providers, and if they are, it will be at a premium price. We have a webinar service that fits within any budget large or small.
Our exclusive Unique Entry Codes gives each participant a unique PIN. This eliminates the possibility of participants sharing their PIN with others to join your webinar.
Digitally record your Webinar for immediate playback — 24/7. Increase your revenue stream through pay-per-view replay access.
Ensure that people who are deaf or hard of hearing can fully participate in your event and guarantee that you are ADA and Section 508 compliant with this professionally-created closed captions service.
Create private room for smaller groups to collaborate and increase participant engagement and interaction. Breakout rooms are highly effective with online learning events and focus groups.
Stream a video during your webinar by adding your movies in a secure environment or elect to play public domain YouTube movies.
Implement the full-cycle process of training or online learning with this testing module. Customize your tests with various question types. Custom certificates are emailed to registrants after the event. 
Join all your International participants in one single session. Translators listen in one language and translate into another and allows attendees to choose their language channel. Our interface supports over ten different languages.
Your webinar will be handled by a courteous and professional operator to provide introductions, live Q&A and additional in-event support. Our live event monitoring ensures a smooth webinar from pre-conference through event conclusions.
Branded with your company logo or ad banner and accessible from your web site or email invitation. ConferTel will handle the event registration process for your webinar, leaving you to focus on the marketing and content.
Attendees are verified by a unique confirmation pin that is assigned to each registrant prior to entering the webinar.
Attendees are greeted with a pre-recorded customized greeting before being placed into the webinar.
With interactive question and answer sessions and participant polling you can gain immediate feedback from your attendees. Polling can also be used as an attention monitor.
Integrated high quality audio available as a toll-free dial in number or participants can listen to the audio through computer speakers.
ConferTel securely processes credit card charges through our merchant account. We can accept Visa, MasterCard, American Express, Discover, Debit Card and checks.
Registrants receive email confirmations and reminder emails, at intervals you select, to increase attendance.
The integrated whiteboard allows presenters to draw lines, shapes, arrows, add text, use a laser pointer and make their point with unprecedented ease.
Our browser-based presentation tool easily allows you to share a PowerPoint slideshow with no software to download for your participants or presenters. Animations are supported.
Registration and attendance reports available daily, weekly and post-event. Reports are CSV format for easy import into contact management systems.
