Civicom serves many of the world's top 100 and 500 largest corporations with advanced communications solutions, and is able to do so at a competitive value due to a next-generation SIP technology platform that was the first implementation of its kind in the U.S. Read more
Connect — telephone, desktop, laptop, smartphone, and tablet PC's.
Conferencing and Event Calls – Your virtual meeting room. Share presentations, applications, video, and other content.
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Webinars – We'll manage your entire webinar with excellence — and cost effectively.
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Marketing Research Support – Powered by proprietary global conferencing technologies.
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Transcriptions – We can transcribe your audio files with 4-hour turnaround or with overnight delivery.
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Dial A Note – Dial, speak your notes, and we email you a transcript or enter them directly into your CRM. Sell More!
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InSitu™ Mobile Research - Now you can let your respondents record their thoughts as they go about their activities, using their iPad, iPhone and iPod Touch. Respondents don't need to dial in to create a recording. Each recorded mobile moment goes to your Civicom account. Click here to download
Dial-A-Note™ - Now you can record your notes on your iPad and iPhone without making a call! The Dial-A-Note App is easy to use and automatically sends your dictations to your Dial-A-Note account when connected to the internet.
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EXTREME RELIABILITY - Arranging the schedules of senior executives for a conference call takes time, and failure is extremely embarrassing. This is why the Civicom platform is 100% redundant (n+n) across two automatically failed-over and geographically dispersed locations. Civicom has in excess of 99.95% uptime. We are the leader in client-driven, innovative technology.
Civicom makes it possible to do things with others at a distance — as if they were with you. Civicom is a proud champion in the battle against the tyranny of distance.
We enable meetings that used to happen around a table to occur with the web and phones — WEB and AUDIO CONFERENCING.
We enable education and training that used to be conducted in a classroom to be done with new technologies — WEBINARS.
Researchers no longer need to travel all over the country to meet with respondents. Civicom lets you interview them while they are shopping, or chat with them on a bulletin board — MARKETING RESEARCH SERVICES.
There was a day when only senior executives could dictate to their "secretaries." Now anyone can dictate to an assistant who may be anywhere in the world — TRANSCRIPTIONWING™.
We enable road warriors to dictate to a virtual associate while they are on the run, immediately after their sales meetings — DIAL-A-NOTE™.
Sometimes customer requests lead us to unique and special offerings. Then other companies in the same sector find those specialties interesting too. Here are a few of those sectors. Maybe we could add yours to it.
Advertising, marketing, and research organizations can benefit from our webinar services, custom branded greetings, and by using our technologies to help conduct qualitative research (a) at a distance, (b) closer to the decision, and (c) globally.
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Civicom offers a broad suite of services specifically designed for law firms. Ask us how we can help you generate new business and enhance the image of your firm.
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Civicom was founded in 2000 on the premise that a combination of convenience and excellent service at the best value would meet with broad acceptance in the marketplace. Read more
To contact us directly:
Civicom, Inc.
P.O. Box 4689
Greenwich, CT 06831
203-618-1811
ConferTel
Civicom Marketing Research Services
TranscriptionWing
Dial-A-Note
Enter the Virtual World
New, flexible research methods enable superior client satisfaction.
Your Project Success Is Our Number One Priority
Civicom is a leader in serving the marketing research community with advanced virtual communications solutions for the world's top organizations. We are global innovators in marketing research software, qualitative research tools, and technology solutions for marketing research. We maintain a strong industry presence in facilitating virtual in-depth interviews (IDIs), focus groups and online bulletin boards. Our InSitu® Mobile Qualitative research tools support Shopper Insights, Patient Journeys, and studies requiring Mobile Ethnography.
Civicom Marketing Research Services has eight (8) key areas:
CyberFacility® IDIs and Focus Groups Trust your project to the industry leader in facilitating telephone and web-enabled research projects using the latest technologies, with superior client service and support.
Civicom InSitu® Mobile Research You ask, they answer, you listen: Get actionable insights into real world consumer behavior through respondents using mobile devices, smart phones, and even land lines.
Civicom Chatterbox® Multimedia Board Your practical tool for online bulletin boards and private online communities. Upload photos, video, audio. Quotes, highlighting features, tagging, word clouds.
Civicom Global Expertise
Civicom is the global leader in facilitating telephone and web-enabled In-depth Interviews (IDIs) and focus groups in multiple countries worldwide.
TranscriptionWing™ Transcription service that soars above the rest, worldwide. Four-hour, one day, two-day, five-day, and next morning delivery options. Multiple languages.
CiviSelect™ Recruiting Get the best respondents imaginable through CiviSelect™. We offer screener and discussion guide review and development, plus advanced disposition reporting.
Social Media Services Support for online studies using social media such as Facebook, Twitter, and LinkedIn. Projective studies, brand analysis, and recruiting using Pinterest.
Data Extraction – Text Analytics
We analyze your transcripts, bulletin boards, or documents and perform data extraction of key points. We provide sentiment analysis and text analytics.
Do you want to know more about Civicom Marketing Research Services? Please visit Civicom Marketing Research Services' website for more information.
